Support Center
Our technical writers, programmers, and sales staff are all very familiar with our software and can field customer questions. You will find our service after the sale to be the finest in the industry. The ongoing relationship we have with our customers tells the story. You can be assured that your business reputation and success will be protected and promoted through a relationship with Sherman & Associates. Our Technical Support staff is ready to assist you with any questions or concerns. They can be reached during normal business hours, Monday - Friday, 7:30am - 4:30pm Pacific Standard Time. Our commitment to our customers is to respond to every inquiry within 24 hours, whether by phone, fax, or email.
If you have any questions or problems, please contact our Technical Support Center at 800-776-6651, or via email. Jennifer will help you set up your custom software, test the accuracy of the setups, and answer any questions you may have. You will find Jennifer to be very helpful, and she always returns phone calls!
“I had the pleasure of working with Jennifer on several projects recently. My clients needed to implement new debt cancellation calculations and they had a very short timeline. Not only did Jennifer meet my tight timeline, but she did it with a spirit of teamwork, professionalism, and positive attitude that is rarely seen in today’s business community. She is truly an asset to your organization.”
- Toby Drury, Delivery Manager Equifax - Enabling Technologies
“I had the pleasure to work with Jennifer in the Technical Support Center on a lengthy project that required numerous phone calls and emails back and forth between Jennifer and myself. Each and every time Jennifer gave me her full attention and the necessary time commitment to address the issues. Not once did Jennifer convey any annoyances during the process but greeted me with a positive attitude and the williness to do what was necessary to complete the project. Thank you Jennifer!!!!”
- Steve Van Etten, Pritchard Insurance Inc.